TERMS & CONDITIONS

Floriade Mosman aims to use the highest quality of flowers. Due to the nature of flowers being seasonal not all flowers pictured will always be available. Floriade will use the closest type of flowers available at the time in your order and will do their best to make the order resemble the one pictured.

In the case of our candles and soaps if your choice is unavailable Floriade will substitute with a fragrance similar to your choice, alternatively you can choose a second option in our comments section.

Please be careful when picking your products as all goods you choose will be sent out and charged. We also advise to double check that all your order details are correct.

We believe our products are of the highest quality and hope that you agree. If you are dissatisfied in any way or you have any queries please do not hesitate to contact us within 24 hours of delivery. We will deal with each situation on a case by case basis.

Please note that a courier fee will be charged on check out. The courier service is charged by distance and the appropriate distance should be selected.

Changes 
If you would like to make any changes to your order or wish to cancel it it is your responsibility to contact us on (02) 9969 9944 as soon as possible.
Floriade will contact you via phone or email if they have any concerns regarding your order. It is Floriade's aim to have the highest quality of products to keep our valuable customers happy.

Payment
Payment will be made via credit card through Tyro's secure payment gateway.

Currency
All prices are listed in Australian Dollars. Our Prices are inclusive of GST.